Refund & Return Policy

**Refund & Return Policy**

At Organic Essential, we aim to provide the best experience. If you're not satisfied with your purchase, here's how returns work:

**Eligibility for Return:**
- Item must be unused and in original packaging
- Return request must be made within 7 days of delivery

**Non-returnable items:**
- Used products
- Products damaged after delivery

**How to Return:**
- Email us at **support@organicessential.online** with order details and reason.
- Our team will respond with instructions.

**Refunds:**
- Once the returned item is received and inspected, we’ll notify you of approval.
- Refunds are processed within 5–7 business days.

**Exchanges:**
- We only replace items if they are defective or damaged during delivery.